Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great
on January 23, 2026
Posted by: PS2812
from PA
This site is easy to use and fast.I like the simplicity of it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not satisfied
on January 23, 2026
Posted by: BA1962
from Ms.
I've used Turbo tax for years now and have always been happy with them until now. It made me upgrade saying it was due to me now having a medicare form. I don't have a medicare fiorm. pretty sure I will not use them next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
overcharging
on January 23, 2026
Posted by: rich76rich
from fl
2 basic forms should not be a $49 charge just letting you know
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always comes through
on January 23, 2026
Posted by: dunnsobe
from GA
Always helpful and never lets me or my family down.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on January 23, 2026
Posted by: Dewey11
from Arizona
Easy to follow along,Accuracy,Guidance,Would highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax AWESOME
on January 23, 2026
Posted by: RyanJill12
from Louisiana
Easy to use. Quick simple. I was impressed with the entire process
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
State tax sucked
on January 23, 2026
Posted by: KMart235698
from Oklahoma
Federal was fine duel state was not very hard to understand why I was paying a full years tax and only lived there 5 months
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough
on January 23, 2026
Posted by: DahliaAnn
from RI
Reliable, Transparent, Trustworthy, Clear, Concise
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com