Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
what a day to not pay
on January 23, 2026
Posted by: matq
from wisconsin
turbo tax put me into a loop with the pay by return. Would not accept payment from them themself. had to pay out of pocket spent a hour on the phone with a wonderful lady Jasmin the attempted to help to no avail. 5 stars for support 0 stars for the software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Prep
on January 23, 2026
Posted by: xyzabcdefghijk
from Alabama
Easy to understand. Questions were answered where you understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Mkmklc
from Illinois
Great service awesome.thank you!!!!! Aaaaaaplusdss
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax did good
on January 23, 2026
Posted by: kris4321
from michigan
turbo tax did everything they could to help me i couldn't be happier
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to file online
on January 23, 2026
Posted by: mr_bubbles
from il
very quick to setup an account and file all my taxes online
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is so quick and easy
on January 23, 2026
Posted by: riahbabyy
from texas
Very quick and easy, i know a lot of people around me who also use turbo tax and love it
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 23, 2026
Posted by: Golfernutt
from Tennessee
Been using Turbo Tax for many years and it is always easy to use and accurate.
What I don’t care for is being charged $49 because my ezform has a one line item for taxable interest. If I had a number of investments I could understand but one CD line cost me 5% of my CD.
What I don’t care for is being charged $49 because my ezform has a one line item for taxable interest. If I had a number of investments I could understand but one CD line cost me 5% of my CD.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is a must
on January 23, 2026
Posted by: m45633
from colorado
i love using this it was my first time using turbo tax and it was so easy and faster
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com