Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,471 Reviews)
Rating breakdown 87,471 reviews
5 Stars
64,953
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Good Turbo
on January 23, 2026
Posted by: ReyEli
from Texas
Quick, easy, simple. Constant requests for upgrading the tax filing plan was a little annoying, but I liked it still.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on January 23, 2026
Posted by: Unomi
from California
I've been using Turbo Tax for the past few years now. It's very simple to use and love the W2 import feature. It really streamlines the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT HELP
on January 23, 2026
Posted by: EVAK1977
from 2309 Swenson Place
ALWAYS HELPFUL WEBSITE THANK YOU FOR AN AMZING WEBSITE
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good stuff
on January 23, 2026
Posted by: Badrammy21
from FL
Easy to use I thought it would be more complex simplifies the process .
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on January 23, 2026
Posted by: ccmnova
from Pennsylvania
easy to use and very comprehensive - i have been using it for years -
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is all I use
on January 23, 2026
Posted by: Mads9719
from SD
It was very easy and straightforward to use. I was able to import my W2s without entering the information myself
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Freespirit1986
from Georgia
It was easy to use, and anyone can do it. Thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is okay to use
on January 23, 2026
Posted by: Sippi32
from New York, NY
I love to use turbo tax every year because its simple. I dislike all the fees that are taking because it mentions that its free to file taxes.
Written by a customer while visiting turbotax.intuit.com