Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Awful
on April 13, 2026
Posted by: Youareterribleturbox
from Florida
Scam. This was suppose to be free I had one single W2 and the scam charged me most of the return. I will never file again with Turbo Tax. If I could give no stars I would!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Turbo Available....
on April 13, 2026
Posted by: djbradman
from Massachusetts
There is NO Turbo in your program. It told me I would spend 58 minutes doing my taxes and it took me 4 hours and 17 minutes.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS AWESOME
on April 13, 2026
Posted by: Jwmaf
from PA
Turbo tax was fast and easy ! I was done in no time. Will be using TurboTax for my taxes again!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on April 13, 2026
Posted by: megmeg7
from Ohio, OH
Fast, user friendly, and reasonably priced. I have been using TurboTax for years and always have a good experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax
on April 13, 2026
Posted by: RSW79
from Ohio
Prices have gone up with less to do on our part. Looking into other options next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
unhappy
on April 13, 2026
Posted by: really very ticked off
from ok
It cut me off before allowing printing of returns...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Easy
on April 13, 2026
Posted by: Smithj29
from Texas
It has been easy for the past 5 years .....have done
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
needs work
on April 13, 2026
Posted by: bradandtabby
from florence,sc
needs better explanations on what they need and what words mean
Written by a customer while visiting turbotax.intuit.com