Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,470 Reviews)
Rating breakdown 87,470 reviews
5 Stars
64,952
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
why did it make me up grade
on January 23, 2026
Posted by: ken611
from fl
it made me pay additional medicare with no reason why so that made me up grade from free and if you look it up thats for people making 250000.00 and over so i dont know why i had to up grade and it will not let up date my email
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Graceadrianna1823
from Ohio
Easy to use! Helpful someone will help you ever step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
we love turbbotax!
on January 23, 2026
Posted by: nihap
from FL
ACCURACY, FEATURES, GUIDANCE, COMPATABILITY, INTERFACE
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go
on January 23, 2026
Posted by: Turtle 17
from TX
Turbo Tax is helpful and great bon guiding through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax too expensive to continue using.
on January 23, 2026
Posted by: tooooooo
from NM
I have been using TurboTax for at least two decades. It is a very reliable tool. The total charges for using your product and filing electronically is too high. I will be looking for another tax product to use next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient TurboTax interface
on January 23, 2026
Posted by: KateX26
from Texas
Good interface, very easy to navigate. Good job to TurboTax team.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Brigette777
from NY
Enjoy using this service. I have used it for years with no issues
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Wats2009
from ND
Fast and was super easy to use. I use this every year when I do my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com