Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,470 Reviews)
Rating breakdown 87,470 reviews
5 Stars
64,952
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Yuried
from Illinois
TurboTax made my filing process so smooth this year! The user interface is incredibly intuitive, and it guided me step-by-step through my family's deductions. I’m getting my maximum refund without the stress of doing it manually. Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use of turbo tax
on January 23, 2026
Posted by: Walter3840
from Tenn
Easy to use and understand great help tired of this typing
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very fast and easy
on January 23, 2026
Posted by: 7 Crosses
from West Virginia
Fast and easy to use. Makes life easier and I can always count on the info provided.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DID NOT SHOW A SPOT FOR HALF OR MORE HOMEOWNERSHIP
on January 23, 2026
Posted by: TURBO0419
from MO
DID NOT SHOW A SPOT FOR HALF OR MORE HOME OWNERSHIP. DID NOT ALLOW YOU TO GO BACK AND CHECK
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2026 Taxes
on January 23, 2026
Posted by: Chey4787
from California
We've been using turbo tax for years now and I'm happy to say they've improved especially this year with more easily understandable descriptions/breakdowns for tax breaks.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Kind of confused
on January 23, 2026
Posted by: Loves Cupcake
from Colorado
It was mostly easy but there were a few questions that I had problems with because I wasn't sure what they meant. Also I didn't realize that I had so many fees at the of filing my taxes. Not sure what some of them even were. Also some of your buttons took forever to go into the page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service to use
on January 23, 2026
Posted by: Mark5972
from Illinois
This service is so easy to use as well as cheaper than any tax preparer I've ever used
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is quick and awesome
on January 23, 2026
Posted by: Dannylmiracle86
from Kentucky
Turbo tax is quick, efficient, easy, affordable, and awesome!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com