Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,470 Reviews)
Rating breakdown 87,470 reviews
5 Stars
64,952
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
New and challenging but greatT
on January 23, 2026
Posted by: Johnny Wee
from Iowa
Have not engaged with anyone YET! Guidance is also great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes filing taxes stress-free
on January 23, 2026
Posted by: Elejoy
from Oregon
I'm always appreciative of the clarity and simplicity of using TurboTax, have used it for years and will definitely continue!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a life saver!
on January 23, 2026
Posted by: JChacha
from GA
Always have used it! Gets me the best savings and deductions!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and easy to use
on January 23, 2026
Posted by: Poor Girl number fifty
from SC
simple, fast and easy to use. Have being a satisfied customer for several years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but nickel and diming everything
on January 23, 2026
Posted by: MMay22
from Georgia
I've used turbo tax for over 10 years and this year they have changed their pricing and seems they are nickel and diming every process they can. The product itself is still simple, but the pricing structure is insane. I have very simple taxes and will not be using turbo tax again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome.
on January 23, 2026
Posted by: sorrynonamehere
from Texas.
Ease of use. I have used Turbo Tax for years with no problems.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No issues
on January 23, 2026
Posted by: Dont have 1234
from VA
No issues thus far. Used the program the past few years
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unhappy with price
on January 23, 2026
Posted by: akline6814
from Maryland
I think that my tax return should have been filed for free. My return was simple and I don't know why I was not given the option to file for free. Also, the amount that was quoted when I started my return is not what I ended up paying when I was done. They need to be more transparent with their prices.
Written by a customer while visiting turbotax.intuit.com