Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,470 Reviews)
Rating breakdown 87,470 reviews
5 Stars
64,952
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Crappy Financial Management
on January 23, 2026
Posted by: SoonToBeFormerCustomer
from Urmas, VA
TurboTax works well but they have disgusting money grubby habits. 25% of my $950 refund went for their misc fees that aren't transparently shown and that cannot be opted out of when reviewing fees.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TurboTax. I have been using it for years.
on January 23, 2026
Posted by: droy1115
from Carencro, LA
I have been using Turbo Tax for many years now and I don't see myself doing taxes any other way.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the Best !!!
on January 23, 2026
Posted by: Deethedestroyer
from Sacramento, CA
Always so helpful. Never had an issue when filing. Will continue to use in the future
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on January 23, 2026
Posted by: taxes best yet
from oregon
fast and easy to use. awesome being able to upload w-2 and it be auto filled. saves a lot of time
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 23, 2026
Posted by: TOYAH1
from APO AE
GREAT EXPERIANCE FAST SERVICE EASY GUIDES ALSWAYS HELP YOU ALONG THE WAY
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Peace of mind
on January 23, 2026
Posted by: Rivertonrob
from Utah
Great product. I've used it for 15 years and have peace of mind when I use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it's great
on January 23, 2026
Posted by: Lucas_drago0126
from Florida
i use it every year, it okay not hte best out there, but it get the job done.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 23, 2026
Posted by: Osoboso
from 2121 W. 14th
Even though it is getting expensive, it is easy and cheaper than going to a tax agent.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com