Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,470 Reviews)
Rating breakdown 87,470 reviews
5 Stars
64,952
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is great
on January 23, 2026
Posted by: Steve B59
from Indiana
Super easy to load my W-2s, comfortable I was getting all my deductions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
5 years strongii love it here
on January 23, 2026
Posted by: grah
from jacksonville
turbo has had my back for 5 years plus and still counting
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 23, 2026
Posted by: vee d
from az
easy n quick really simple..........................
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Real Easy to file out
on January 23, 2026
Posted by: Jake 2017
from Illinois
Cant get much simpler,Took less than 30 minutes,Real Easy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks to TurboTax
on January 23, 2026
Posted by: DanBrit
from Texas
I've used TT for years now and it really helps me get my max refund. I always recommend this app to my friends
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 23, 2026
Posted by: cass1223456y7u8i
from in
Good. It is easy and fast to do. I do think the fees are a little silly.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 23, 2026
Posted by: Jenn8899
from florida
happy its done and getting a refund finally
yes yeah
yes yeah
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 23, 2026
Posted by: LilyGerhardt
from Massachusetts
I've used TurboTax for 20 years and never had an issue
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com