Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,470 Reviews)
Rating breakdown 87,470 reviews
5 Stars
64,952
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Good but Pricey
on January 23, 2026
Posted by: bk658
from Nebraska
Easy to use and gives me good returns but I feel like it always gets me to have to spend too much money for filing. Should be made cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yes
on January 23, 2026
Posted by: LittleHugsFruitBarrel
from ny
I really liked it. It was fun. Had to stop and redo it i had so much fun. Add an extra star because it was so much fun. doing this again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Anonymous
from Louisiana
Very easy step by step process Accuracy and Great Features
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great guidance
on January 23, 2026
Posted by: Fobia
from kentucky
Bigger refund this year, bigger fees this year. Otherwise great product, easy to use and ill use it every year.
Thank you.
Thank you.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
To complicated thus year
on January 23, 2026
Posted by: NMSlack
from Tennessee
It was to complicated this year, Things got changed around a lot.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 23, 2026
Posted by: MQJones
from Georgia, GA
Found it a little interesting the calculations were already without my input
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
question
on January 23, 2026
Posted by: question 3
from 185 Horrocks st
why did my free tax filing go to $49 then $222 at check out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy!
on January 23, 2026
Posted by: CareB695
from Nebraska
Keeps my information from the year before. Been at my job 13 years, so not to re-enter the same stuff helps.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com