Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBO TAX IS GREAT
on January 23, 2026
Posted by: claudhopper39
from ALABAMA
FAST EASY and helpful when needed . love that it saves previous years info
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Necie0012
from Texas
Awesome service. Been using TurboTax for years and every year they always come through.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for Seniors!
on January 23, 2026
Posted by: JRA65
from MI
Switched this year from another major e-file partner. Felt Turbo Tax easier to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're thrilled that you chose to file with us this year! Thank you for making the move to TurboTax—we're here to make your filing experience smooth and stress-free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use every year Awesome
on January 23, 2026
Posted by: Deb the GG
from Indiana
Great job fast and efficient. I could not do this alone
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy process
on January 23, 2026
Posted by: KCs refund
from TX
Very easy process. I minimized the cost because I feel comfortable doing our taxes. If you not comfortable doing taxes on your own there are other m ore expensive options for completing your return.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is seamless to use
on January 23, 2026
Posted by: Richmond Beach
from Seattle, WA
Turbo Tax clearly guides you through the process and it's helpful that the interface stores past year information.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 23, 2026
Posted by: Mardho
from Nebraska
Great it went well very easy to do for old man like me
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but Pricey
on January 23, 2026
Posted by: bk658
from Nebraska
Easy to use and gives me good returns but I feel like it always gets me to have to spend too much money for filing. Should be made cheaper.
Written by a customer while visiting turbotax.intuit.com