Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax was amazing
on January 23, 2026
Posted by: Janine18
from 3232 Dudley Ave
Easy, fast, and great to complete on my own. Following completely
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Information
on January 23, 2026
Posted by: Eric 1979
from 8804 NE 91st Ave
Easy to follow and accurate . The best way to complete taxes
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
My experience
on January 23, 2026
Posted by: Forget my nickname
from Tennessee
Did not engage with anyone. Too many questions to get to filling my return. Ridiculious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My opinion
on January 23, 2026
Posted by: Phat broad
from AZ
I've been using turbo tax for many years. It's easy to use and fairly quick to get it finished. Beats doing the hand written docs we had to use for many years.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: BriiW111191
from Maine
Great
Easy
Clear
Helpful
Consistent
Review is too long afterwards
Easy
Clear
Helpful
Consistent
Review is too long afterwards
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the Best
on January 23, 2026
Posted by: Ce26Ce
from Florida
Hands down the easiest and least expensive way to file taxes. TurboTax is like filing taxes for dummies
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
They have been great.
on January 23, 2026
Posted by: Fayin
from TX
No i have not use any live experts, Turbo Tax is so user friendly that I just follow along on my own.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Well established tradition
on January 23, 2026
Posted by: Tech Support Specialist
from Albuquerque, NM
The web application works as advertised, and triple checks entries. I've been using it for years, and it's never let me down.
Response from turbotax.intuit.comBy TurboTax Care Team, January 31, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com