Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Deception
on January 23, 2026
Posted by: Scooter292929
from NC
Deceptive tactics to get people to pay for things that are not necessary and are free on other sites. Like the early deposit. You didn't give an option for the standard deposit until i declined. That was misleading. Over it, next year I'm filing with someone else. Also, I feel like federal should have been free but I couldn't figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tool for taxes
on January 23, 2026
Posted by: deerslayer46
from west virginia
easy to use, fast and efficient. the help tools are really useful
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user of Turbo Tax
on January 23, 2026
Posted by: PLG1976
from Oregon
Been using Turbo Tax for years and never been disappointed!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 23, 2026
Posted by: AllieNikki3
from Mississippi
Very easy, step by step. And you can always ask for help from Tax expert
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on January 23, 2026
Posted by: crankz
from ok
great and easy to use and always accurate and afe to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is GREAT!
on January 23, 2026
Posted by: Yungskeet
from Hogansville GA
Fast and easy and accurate. Anyone with a brain can use this!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax made me a happy gal
on January 23, 2026
Posted by: Paula2593
from ca
Program was easy to follow and not time consuming.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
used to be good
on January 23, 2026
Posted by: Anonymous
from ky
Absolute garbage now why do turbo tax used to be great when it was actually free, not I had to pay a decent amount.
Written by a customer while visiting turbotax.intuit.com