Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on April 13, 2026
Posted by: LaKeKe
from Florida
Turbo Tax was esay to follow along and well organize.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy experience
on April 13, 2026
Posted by: Anthony7117
from CO
The experience was easy and very.Uncomplicated would recommend
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is the best out of 4 others I tired
on April 13, 2026
Posted by: EdySC
from New Jersey
I suggest rewording the question about dates of living in another state so it clearly asked for the info it wants!! When first filling out the questions, the wording of the question regarding the time I lived in Maryland, it asked for the beginning of the time I established residency, which was 3 years ago. Then it asked for when I left Maryland which was June 2025. Then I received a reply that the year for when I began living in Maryland must be within the current tax year!! So I changed the answer Jan 01 2025. Also, I was surprised at the processing fee due to have two different state returns, when I only lived for 6 months in each state.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 13, 2026
Posted by: angel12224j
from florida
they were great and helped me with my issues. i appreciate them so much.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden Fees. ( was not free )
on April 13, 2026
Posted by: Robcrob
from HI
It wasnt Free. I had to pay almost 150 in fees. Couldve done it with a tax preprarer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax
on April 13, 2026
Posted by: HASSLE 2
from colorado
Just so much and charged so much to do this on my own and to have it deposited
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rating
on April 13, 2026
Posted by: NavyWelder
from Texas
Easy to use. Although it di not show me the reason part of my social security is taxable.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is easy
on April 13, 2026
Posted by: happy to be done 2
from Alaska
The only way Turbo Tax would be easier is if I could upload the forms/paperwork and it just does it. :)
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com