Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fast, simple, and accurate
on January 23, 2026
Posted by: Melcleaners
from MT
Used for many years, and always happy with my results!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I will never use again
on January 23, 2026
Posted by: Moxxxxxiday
from CA
I was forced to upgrade and a lot of the costs for upgrading are misleading and do not reflect the final total.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy!
on January 23, 2026
Posted by: AngJ2025
from Texas
TurboTax was quick and easy to use. It walked me through each step and provided additional information on the sidebar as desired.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is good
on January 23, 2026
Posted by: 908troy
from Kentucky
Done it myself but charged $128. I thought I was being charged $59
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Convenient But Predatory
on January 23, 2026
Posted by: ZElliott
from New Jersery
I always use Turbo Tax to file my return but taking $128 is a bit much. $39 to file myself great a discount but then you take it back by charging $40 to pay with my return? That's not fair.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK AND EASY
on January 23, 2026
Posted by: LUNALUV33
from NC
SO EASY AND QUICK, THE WEBSITE WALKS YOU THROUGH EVERYTHING YOU NEED, FAIL PROOF
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Ttw89
from Sc
Very helpful and kind I really appreciate the patience
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple, fast, and inexpensive
on January 23, 2026
Posted by: Cpd9468
from WA
I have used turboTax for decades and it just keeps getting better and easier. It was so simple this year it only took me 26 minutes! The cost beats any tax preparer out there, too.
See you next year :)
See you next year :)
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com