Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Waste of time
on January 23, 2026
Posted by: 000wq
from Idaho
Took way too long to generate and file very simple tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWSOME
on January 23, 2026
Posted by: VORY5000
from TEXAS
I BEEN USING THESE GUYS FOR YEARS I LOVE THEM.....
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth, Easy, and Never had an issue.
on January 23, 2026
Posted by: Sirana
from Colorado
If this product had a name, it might be Edward Zelly. Because it is EZ and I've never had an issue with it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Mandeezie
from California
Great would recommend to anyone trying to file taxes on their own
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on January 23, 2026
Posted by: Cisco12121235
from Kentucky
Everything went perfect!! It was easy to do my taxes I got great assistance from expert
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax, this is the only thing I use
on January 23, 2026
Posted by: kay SHEEEEE
from Virginia
THANKS TURBO TAX, I APPRECIATE YOU. XOXOXOXOXOXOXOXOXO
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok
on January 23, 2026
Posted by: Static411
from Ct
Kinda of slow and clunky compared to previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 23, 2026
Posted by: Franki K
from Tx
Great service, accurate, helpful, good guidance, good service
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com