Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,469 Reviews)
Open Ratings Snapshot
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Best Buy Privacy Policy
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
sweet
on January 23, 2026
Posted by: BS117
from oh
Thanks for all your help with my taxes, it was a delight.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax was great
on January 23, 2026
Posted by: Blessed105
from Connecticut
This was very helpful for my first time on this site
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax is awesome
on January 23, 2026
Posted by: curlysue145
from pennslavania
awesome and well organized very easy to do and step by step
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Much more simple on desktop
on January 23, 2026
Posted by: audiome
from Oregon
I would rather have the desktop version but then I would have to spend $200 on Win 11 and the desktop version is cheaper than filing on line.
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Awesome!
on January 23, 2026
Posted by: Brit0109
from Ohio
It had step by step instructions. It was very easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Lovely
on January 23, 2026
Posted by: Azim0942
from 13301 Dessau Road, Apt 7102
Didn't use one. But TurboTax is lovely for me to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
User Friendly
on January 23, 2026
Posted by: Jazzi Lady
from Michigan
The process was easy to handle and the prompts made it very user friendly.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
you are awesome
on January 23, 2026
Posted by: memmers
from 12059 Clovis Dr
great job, i really like the way it happened so fast and i could do it myself thank you
Response from turbotax.intuit.comBy TurboTax Care Team, February 1, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
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