Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
NO PROBLEMS
on January 23, 2026
Posted by: PRIMERREADY
from TN
PROCESS WAS QUICK AND EAST. I WOULD WAS VERY SATISFIED WITH PROGRAM.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Process
on January 23, 2026
Posted by: HayabusaGuy
from Kentucky
First Time using online process. it was easy to understand and process
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on January 23, 2026
Posted by: mrs alexander
from ind
it was very easy i loved it easy to understand and
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is the way to go
on January 23, 2026
Posted by: Spike1961
from New York
Everything is very easy to understand and complete.
The only problem we had is we did the extra which was supposed to be $40.00 and they charged our account $ 158 plus!! Not what we wanted at all!
The only problem we had is we did the extra which was supposed to be $40.00 and they charged our account $ 158 plus!! Not what we wanted at all!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Lirette985
from Louisiana,La
Turbo tax was awesome and I would recomend it to everyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 23, 2026
Posted by: Cyndi1980
from north carolina
Great app, the guidance is unparalleled to any other tax preparation service.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so amazing
on January 23, 2026
Posted by: tm0002
from ga
so easy to navigate and understand. will use again next year.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is good
on January 23, 2026
Posted by: moremoney26
from nc
it wasn't quick but it was fairly easy they could use simpler words when explaining
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com