Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is easy and fast
on January 23, 2026
Posted by: Kenn45
from Ms
this year was even better than last year TurboTax is easy fast
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, breezy!
on January 23, 2026
Posted by: Olesa
from Fl
Easy and breezy. Easy on the eyes, and comprehensible. Helps me a lot, given that I am aversive to these forms. They gave helpful suggestions and guided me through the process of additional deductions, which increased my tax return. I love this product.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 23, 2026
Posted by: tnc20_loves_la playa
from tn
its easy to use and always gets it right. i love using it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unhelpful
on January 23, 2026
Posted by: ahdklajslkdfjaklsjdf
from AZ
I was very upset that they did not give me the option to have my state tax electronically deposited. When I put in my bank account information it said the amount that would be deposited and it was only the amount for the Federal. I keep waiting for something to come up for the state and it never did. When I clicked on help to understand why or see if I missed something, it just kept sending my in a vicious circle of questions and now answers until the questions it was asking did not even pertain to my original question. And when I am filing my taxes I don't want to be interrupted to do a survey on how you are doing for me. I just want to get it done. Stop with the stupid interruptions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on January 23, 2026
Posted by: Anonymous
from Kansas
Good.
It gave ne my credits unlike taxation. Thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 23, 2026
Posted by: smarie1998
from PA
I use turbo tax every year. never had an issue. Always simple and easy to file.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on January 23, 2026
Posted by: Posidons mom
from Ky
Easy very fast convention not a bad price either !
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Moose957
from 1653 Melrose Ave
Great experience using this online, since being a long time user of turbo tax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com