Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
legit why is it not free any more
on January 23, 2026
Posted by: ihateyou4
from colorado
a scam a scam a scam a scam a scam a scam a scam a scam
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbos tax is awesome
on January 23, 2026
Posted by: Mnys
from Indiana
It was so easy and quick to do with no problems at all
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 23, 2026
Posted by: Anonymous
from TEXAS
EASY TO USE FAST STEP BY STEP INSTRUCTIONS. NOT HAPPY WITH THE ADDITIONAL FEES
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time user
on January 23, 2026
Posted by: Cici82
from texas
This was my first time doing this on my own after it was recommended by all my co-workers. This was much more affordable than other agencies, and it was not hard at all to do.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on January 23, 2026
Posted by: Skogen1
from Marysville,Washington
I was my first time and it was easier than I thought it would be
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 23, 2026
Posted by: Veronica70
from South Dakota
It was easy to use
And I believe I got what I expected to get
And I believe I got what I expected to get
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is top tier!
on January 23, 2026
Posted by: Johnson C
from Louisiana
Using TurboTax made filing for my taxes easy and with lesser headaches than trying to file taxes myself. It was fast and easy and took less than 30 minutes to file both my Federal and State taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go to!
on January 23, 2026
Posted by: Heathery6483
from Hawaii
Always easy to get through entire tax filing process. I have used TurboTax for years and will continue to as well as refer people to!
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com