Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Not happy
on January 24, 2026
Posted by: Gman543
from 238 Freeman road
I file single with no deductions, no house , no kids, no wife, no medical. and had to pay $88 dollars to complete the filling. It kept going back that I had to correct, that I do not have any foreign accounts. It auto filled that I said I did. Probably will file elsewhere next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 24, 2026
Posted by: Casita18
from nevada
Simple to use helpful tips to get you the best refund possible.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is fast
on January 23, 2026
Posted by: jq1115
from arizona
turbo tax was fast and easy and the little explanation bars explained everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fees
on January 23, 2026
Posted by: Ehhhhhhh1
from Texas
Too many fees even though it's supposed to be free filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and Easy
on January 23, 2026
Posted by: Dame2012
from California
Amazing and fast!! It guided me through each step and made this experience pleasant.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 23, 2026
Posted by: Apr25
from South Carolina
TurboTax was very accurate had great features and good guidance
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAXES IS Awesome
on January 23, 2026
Posted by: Levester 70
from Biloxi,Ms.
It was very quick and easy thank you so much TURBO TAXES for your help and understanding !!!AWESAWE AWESOME I am living type AWESOME
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I honestly do like using turbo tax.
on January 23, 2026
Posted by: Ashlie33
from Texas
I love the guidance turbo tax provided. It made the process so much easier. The extra features that help you understand the steps is always my favorite. Filing taxes on your own is always hard, so the accuracy and compatibility of filing with turbo tax’s keeps me coming back every year. Not to mention the interface, it makes it easy to store my information for years to come. Finished my taxes in less than 30 minutes
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com