Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Power of TurboTax
on January 24, 2026
Posted by: Leksy
from Bronx NY
Suggestions and guidance every step are so wonderful and lovely
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS AWESOME
on January 24, 2026
Posted by: JOE0315
from CALIFORNIA
This program was very helpful with getting an accurate and fast return. Helped us maximize our cash!
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 24, 2026
Posted by: AJAJAJAJJ
from texas
too expensive my return isn't that much to be charging
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax useful, but needs some improvement
on January 24, 2026
Posted by: FLNan
from Florida
Extremely frustrating - and RIDICULOUS - in having to agree again and again and again to having input the correct data for interest on CDs. I was asked to confirm data 46 TIMES on the last entry and 23-46 times on each of the last 12 entries (I did not count before then). I was almost going to give up and go with another preparer. In addition, I had to hunt to find how to report pre-paid estimated taxes. I owed money last year and was expected to prepay taxes this year. TurboTax DID prepare and send my taxes to IRS last year, but when checking out I was told you did not file my taxes so I needed to (incorrectly) check that another tax preparer did. Again, frustrating. In addition, I am not happy that I was asked for my username and password to my bank account. I have not been asked for it before and see no reason I should have to give it to you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 24, 2026
Posted by: ZachDan123
from Al
TurboTax is very simple, helpful, and took less time than was expected.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 24, 2026
Posted by: tmead459
from or
My tax preparer was efficient, knowledgeable, and easy to work with. They explained every step clearly, answered questions with patience, and ensured my return was accurate. The process felt smooth and stress‑free. I appreciate their professionalism and attention to detail, and I would confidently recommend their services to others.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great site
on January 24, 2026
Posted by: Avid User of Turbo Tax
from NY
Site is very straight forward as well as detailed, very easy to follow
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on January 24, 2026
Posted by: Lynniegirl
from Texas
It was fast and easy to work with. I love using this for doing my taxes.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com