Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,469 Reviews)
Rating breakdown 87,469 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,725
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
changed a lot, but okay
on January 24, 2026
Posted by: yuu2345
from fl
easy step by step process, easy to navigate through
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never use again
on January 24, 2026
Posted by: notagoodesperience
from FL
Very difficult, many needless added fees, Total Gross did not match last years number
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good but Great as usual
on January 24, 2026
Posted by: Keisha1437
from Union City, GA
Not as easy as previous years however, still highly recommended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on January 24, 2026
Posted by: Barking Mad
from Oregon
Easy Enough to do half asleep, late at night. had fun
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on January 24, 2026
Posted by: gma chris
from IA
Easy to follow, easy to file. Understandable for the "non tax professional"
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jimmy Johns fast LOL
on January 24, 2026
Posted by: FedFire
from Washington
I have used TurboTax for years, and this year it was just like the name says
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great App
on January 24, 2026
Posted by: Aries863
from FL
Great App fast and easy to use. If you have simple W-2 this works great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 24, 2026
Posted by: Reci0231
from Oklahoma. OK
Speedy, nice process. The swiftness of entering my tax information was not worrying!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com