Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
NEVER AGAIN
on January 24, 2026
Posted by: disgruntleduser916524
from FL
Will mislead and lie about filing for free, attempt to shoehorn you into paying additional fees and require documents from previous years that you have to look up all the while you to actively opt out of allowing them to use your data for whatever they so choose. Terrible experience overall, too long, too greedy. Ill pay a CPA moving forward just to not deal with these thieves
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love TURBOTAX!
on January 24, 2026
Posted by: WillSavvi
from Columbia, SC
My experience with TurboTax get better and better every year seems like they are always developing new ways for us to get through this process quick and easy without needing to answer or have too many questions answered.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just try it, you'll like it!
on January 24, 2026
Posted by: deed7677
from Michigan
I love turbo tax it's easy to use and understand, it helped me fix my taxed when I missed something. It's a excellent program and I hope more people try it,
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Real great no complaints
on January 24, 2026
Posted by: Goonie mane
from South Carolina
It was very nice and good I can't complain at all thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really easy to use TurboTax
on January 24, 2026
Posted by: Debstercat555
from Missouri
TurboTax Online is so easy to use compared to doing these filings on paper and mailing them. I really like the explanations offered for when I want to clarify something. And e-filing is the only way to go!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Had to pay,
on January 24, 2026
Posted by: Paid111111
from Virginia
Had to pay, Had to pay, Had to pay, Had to pay, Had to pay,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Turbo Tax
on January 24, 2026
Posted by: estab25
from Texas
Somewhat easy step by step guidance. Best to have all papers and forms ready for review.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great.
on January 24, 2026
Posted by: Kasper Kat
from Tennessee
I like using Turbo Tax. It is Easy to use and Convenient.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com