Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great Program!
on January 24, 2026
Posted by: thebestnurse1
from WV
I have used Turbo Tax for many years to file my taxes. I appreciate that the program walks me through each and every step, and that I can go back and check or edit if needed. People tell me to use a free filing program, such as the IRS offers, but I certainly feel more confident filing this way with Turbo Tax online. If I have any questions as I go, I can pull up the information and enter answers with confidence. I really appreciate that Turbo Tax stores my returns so that I can go back and pull them up to print or review as needed.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to use.
on January 24, 2026
Posted by: Ngagliolausaf
from Indiana
Turbo Tax is always easy to use. I always get everything correct and fast.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast
on January 24, 2026
Posted by: Erma54
from New York
turbo tax was quick easy and simple would recommend it
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend
on January 24, 2026
Posted by: DmarieW1975
from Michigan
Easy, fast, can do it yourself, have people who can help if needed
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome process
on January 24, 2026
Posted by: cb2334
from florida
user friendly great process very smooth very quick and safe
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on January 24, 2026
Posted by: arzdog
from MI
easy to use. better than last year. getting better every year. keep up the good work.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It’s been great
on January 24, 2026
Posted by: Carol32003
from FL
Easy to Use. No problems or issues. I would recommend to everyone.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: GreatUno
from North Carolina
very easy platform to plug and play tax returns. Great.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com