Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax Made Taxes Better
on April 13, 2026
Posted by: Lynx23
from Spartanburg, SC
The guidance given from the service was impeccable. Very accurate work making it easy to ensure all of my data is correct which made it easy to double check everything to ensure that it was correct and ready to go.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Will look elsewhere next year
on April 13, 2026
Posted by: Sheilalj
from Wisconsin
Feel it is simple enough, but cost is ridiculous!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pain
on April 13, 2026
Posted by: Intuit hurts
from Florida
Not bad could be better. Too much verification soo
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on April 13, 2026
Posted by: JCB14
from New York
Love Turbotax! They make filing taxes a lot easier and enjoyable!
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was amazing
on April 13, 2026
Posted by: Blondie71
from Anamosa iowa
Very easy to get around in enjoyed using it very good outcome
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WAS HELPFUL
on April 13, 2026
Posted by: MADI34343
from OK
TURBOTAX IS VERY USERFRIENDLY. I AMAFIRST TIME FILER.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Faulty add cost add ons
on April 13, 2026
Posted by: AnnaKatherine
from Illinois
I did not like all of the complicated money add ons at the end. There should be a way to do the tax returns without being asked a million tricky questions that require extra money that you can't opt out of once you see the final receipt.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes
on April 13, 2026
Posted by: pdvj
from hinesville, ga
Love everything about Turbo Tax because it' very easy to use. Just follow the step by step and you can't go wrong.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com