Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes made easy
on May 30, 2026
Posted by: zander18
from Florida
It was easy enough for myself and I’m dyslexic so that says a lot.Thanks
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, June 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you
on May 30, 2026
Posted by: Willsed
from 214 South Lincoln Street
Thank you thank you for your help with everything bbbbbbbb
Response from turbotax.intuit.comBy TurboTax Care Team, June 1, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on May 29, 2026
Posted by: Kris129
from North Dakota
Very quick and easy to use. Trouble free and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, May 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy do it yourself , just watch for overcharging
on May 29, 2026
Posted by: Rara4u22
from Fridley , MN
the process was smooth and easy to do myself they did over charge me for filing in a state i had no return in . Witch is a bit of a scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Guidance tips!
on May 28, 2026
Posted by: Angelic99r
from FL
Guidance was great. The error code was confusing because I had to re-enter the same information twice.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, May 29, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax could use some help
on May 28, 2026
Posted by: 15634
from Wisconsin
TurboTax was supposed to be free turns out I have to pay 183 bucks for processing and random fees and I didnt get a good return fo some odd reason
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s great
on May 26, 2026
Posted by: Kenzie12348
from Wisconsin, WI
I like that I am able to do it so easily and fix my taxes easily as well.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, May 26, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a rip off
on May 25, 2026
Posted by: Joan Deem
from New York
Turbo tax is a horrible, slow moving, zero help given program. Don’t waste your money
Written by a customer while visiting turbotax.intuit.com