Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is Awesome
on January 24, 2026
Posted by: Mitty2025
from NY
TurboTax is quick and easy, fees are reasonable and I never have to worry about missing news deductions. They double check returns and any issues I am notified right away.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on January 24, 2026
Posted by: elMike1956
from arizona
TurboTax made filing my taxes surprisingly easy. The step-by-step questions felt clear, and it caught deductions I would’ve missed. Importing my W-2 and previous return saved time. The only downside is the upgrade prompts and added fees, but overall it’s fast, reliable, and beginner-friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great
on January 24, 2026
Posted by: Donna S 2025
from 3413 S. Kansas Ave
Taxes went smoothly for 2025, looking forward to next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using TurboTax
on January 24, 2026
Posted by: Borup4
from Arizona
The program is very easy to use and when you have a question, you can chat easily to find answers. I've used this program for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 24, 2026
Posted by: patb11
from Minnesota
Great product, I will continue to use TurboTax in the future as i have had no issues with my returns and TurboTax walks you through everything
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to file
on January 24, 2026
Posted by: Big bee 301
from Michigan
great experience with filing my taxes easy to find
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great if doesn't time out.
on January 24, 2026
Posted by: BubblesMachine2016
from Nebraska
Everything was great, except it kept timing out, giving me the spinning wheel, and I had to keep redoing things I already did. Otherwise, great help and resourceful software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on January 24, 2026
Posted by: OreoandLuna
from Indiana
It was easy and self explanatory if you have the patience and time to do it
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com