Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Did good
on January 24, 2026
Posted by: bekindallw
from kansas
Was ok very good help being cool did good, nice work for you all thanks
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Excellent
on January 24, 2026
Posted by: Kate281031
from pa
complete easy experience Turbo Tax you rock - done!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 24, 2026
Posted by: nicky8787
from ct
good, fast experience. I would recommend. Easy for beginners
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 24, 2026
Posted by: SET22
from Texas
The process is fast and secure. I have been using TurboTax fo
yers.
yers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
don't bother, use an accountant!
on January 24, 2026
Posted by: sjeis
from NY
Horrible this year. Fees are OUTRAGEOUS, forces long form (extra $$ of course) for ONE form that makes ZERO difference,
Program CONSTANTLY crashing, took hours to complete which was of course not reflected in total time.
last year for me, and I've used over 30 years. Complete JUNK now.
Program CONSTANTLY crashing, took hours to complete which was of course not reflected in total time.
last year for me, and I've used over 30 years. Complete JUNK now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 24, 2026
Posted by: Joan96
from Colorado,CO
Easy to use interface to lots of helpful tools. Gives you a peace of mind when it comes to taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax ROCKS!
on January 24, 2026
Posted by: RicketyCricket
from OR
as always, the easiest format when it comes to filing both state and federal taxes ;)
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good but....
on January 24, 2026
Posted by: jojounder1996
from Tennessee
as far as functionality goes works great and easy to follow steps. down side I have noticed price keeps going up. They keep adding new fees or raising prices even though I am doing most of the work. other than that great just wish there was a bit cheaper.
Written by a customer while visiting turbotax.intuit.com