Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
good stuff
on January 24, 2026
Posted by: Firemedic 301
from texas
always easy to use ! can recommend and has always worked well for me
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on January 24, 2026
Posted by: rtj730
from NJ
The Turbo Tax Product is very good, Will use it again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
fees
on January 24, 2026
Posted by: Anonymous
from Oh
Not happy you added $35 fee for direct deposit with no option to mail.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: ShaunOllom
from Iowa
Turbo tax made the process painless! Will be reusing
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ITS OKAY TO USE
on January 24, 2026
Posted by: dreydon
from GEORGIA
WAS EASY TO USE JUST MAKE IT MORE LESS ON TIME
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GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was 0k this year
on January 24, 2026
Posted by: Susie1468
from Independence, Missouri
Everything went well. I will use your services again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on January 24, 2026
Posted by: COVINGTON CREW
from TEXAS
THEY FOUND ALL OF TAX DEDUCTIONS AND HELP ME MAXIMIZE MY TAX RETURN.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Leap of faith
on January 24, 2026
Posted by: pwk76
from MO
I have used Turbo Tax for many years, I felt very comfortable having a disc or a registration number to reassure me that the information I was giving out was being held in a strict and confidential nature. This year's online service has been a leap of faith for me.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!"
Written by a customer while visiting turbotax.intuit.com