Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
perfection
on January 24, 2026
Posted by: nickcasas313
from Michigan
Made the process smooth and to the point! You get it done fast!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax ROCKS !!!!!
on January 24, 2026
Posted by: Big Moneys72
from Stockton Ca
VERY SIMPLE i LIKE THE FACT YOU CAN GO BACK AND REVIEW OVER AND OVER . THAT HAS HELPED ME IMPROVE DOING PERSONAL TAXES
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and Easy
on January 24, 2026
Posted by: Joshr3i77y
from Massachusetts
The app was easy and user friendly. I found it very easy to do my own taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loyal turbo tax user
on January 24, 2026
Posted by: ktal2169
from tx
i have used turbo tax for years! it is so easy to use and if you have question, whether you pay to have a tax advisor or not, you will always find your answer.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used it for years
on January 24, 2026
Posted by: relder06
from Oregon
guides well through the process and identifies any mistakes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too many fees
on January 24, 2026
Posted by: JT1144
from IN
Too many fees. Took over $300 from me for a "free" service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Happy camper 1234
from California, CA
It’s was great it was easy to use and it did not take long to finish
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 24, 2026
Posted by: megul
from Georgia
MY EXPERIENCE WAS A GREAT ONE. I WAS ABLE TO ASK QUESTIONS AND GET HELP
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future."
Written by a customer while visiting turbotax.intuit.com