Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax OK
on January 24, 2026
Posted by: Pothier
from Texas
Was fairly user friendly with exception of verification cod
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT EXPERIENCE!
on January 24, 2026
Posted by: KEB67
from Wisconsin
So quick and easy, almost made doing taxes enjoyable!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Q and E
on January 24, 2026
Posted by: ZM2882
from Michigan
Quick and easy to use. Filed and completed in under 30 min.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done with ease
on January 24, 2026
Posted by: DaltonM
from Washington
The interface is user-friendly, enabling you to efficiently locate answers to your inquiries with minimal effort.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on January 24, 2026
Posted by: poolman69
from IL
Filing my taxes with TurboTax is very easy. I have been using TurboTax for 5 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2025 Taxes
on January 24, 2026
Posted by: Benstaxes
from WI
To many hidden fees that don’t show until the end of the program
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 24, 2026
Posted by: Bobbieleigh
from TN
It was great. no issues at all. thank you. appreciate it
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
"Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT 100% Free!!!
on January 24, 2026
Posted by: cher78
from pa
Better option to not choose the five days sooner with all the other processing fees. I could have save 115 dollars I could have used for something else. Stop advertising this service is free absolutely false advertising. Next year will find a cheaper or fee option. But of course, our tax bracket makes us pay to file just for paying our taxes.
Written by a customer while visiting turbotax.intuit.com