Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo tax was easy to navigate.
on April 13, 2026
Posted by: Bigr10
from South Carolina
My experience with Turbo Tax was long too many steps and too many checking things over and over again. It is a great way to do taxes without paying someone else to do it for me.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 13, 2026
Posted by: Anonymous
from Washington
TurboTax is a user-friendly tax software that guides users step-by-step through filing returns. It simplifies complex tax situations with clear prompts and helpful explanations. However, costs can add up quickly with add-ons. Overall, it’s convenient and efficient, especially for those wanting a straightforward, guided tax filing experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks TurboTax!
on April 13, 2026
Posted by: BrianfromTN
from Tennessee
Very intuitive, helpful, and easy! TurboTax was a great help for someone who can easily get lost in tax filing!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on April 13, 2026
Posted by: llocke
from new jersey
Very easy and comprehensive. Makes filing your own taxes very easy
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SCEE TAXES
on April 13, 2026
Posted by: SCEVONNE
from NJ
GOOD, IT WAS HELPFUL. TURBO TAX GAVE NICE FEEDBACK IT WAS LONG BUT EVERYTHING WAS ACCURATE. HAD COMPATIABLITY AND THE FEATURE COULD BE LESS THE AI WAS DOING IT OWN GUIDANCE FOR ME WHICH IN SOME CASES HELP BUT DIDNT AND THE INTERFACE WAS OK
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax awesome
on April 13, 2026
Posted by: Gus0304
from Illinois
I love to file with turbo tax they are awesome every page is very self-explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love the Turbo Tax process.
on April 13, 2026
Posted by: JTHarter
from California
I appreciated the ease and streamlining process. It was quick and easy with good results.
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good tool for my basic tax needs
on April 13, 2026
Posted by: SUDT
from MI
Easy, interactive, informative. Took much longer than anticipated because I had to obtain IRS records and download forms but program performed well.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com