Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love it !!
on January 24, 2026
Posted by: kamillah
from Sanford nc
I have been filing for years and its great! one of the best online taxable flling sources Ive use so far keep up the good work agents!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
customer for years
on January 24, 2026
Posted by: Johnnyredd
from Florida
I have been utilizing Turbo Tax for years its the perfect tax platform
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on January 24, 2026
Posted by: Jazz044
from Mississippi
Turbotax is an amazing alternative for filling your taxes.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
FEES AUTOMATICLY ADDED
on January 24, 2026
Posted by: SCREWED IN FLORIDA
from florida
STARED OUT OK ON FREE FILE, THEN AT THE END ALL THESE FEES WAS AUTOMATICALLY ADDED THAT I DID NOT AGREE TO. EVERY TIME I TRIED TO DECLINE FEES ANOTHER ONE WAS ADDED.
GOT TIRED OF TRYING TO DELETE THEM SO I ACCEPETED THEM.
GOT TIRED OF TRYING TO DELETE THEM SO I ACCEPETED THEM.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
quick but expensive
on January 24, 2026
Posted by: bbirzes
from PA
was easy and quick but they kinda scammed me to be honest with all these weird fees they only show you at e dad you cant dispute or review or anything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on January 24, 2026
Posted by: Ehst57
from New Jersey
Easy and quick! Very accurate and seamless even with it being my first year with my newborn!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TOO EXPENSIVE!
on January 24, 2026
Posted by: Rippedoffstu
from Colorado
Nickel and dime you at every opportunity. Too expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on January 24, 2026
Posted by: Kaylascott
from florida
I am committed to using this program every year to file my taxes. So quick andefficient. Of ourse, I love that it stores my information so I won't have to look it up again. Just a quick easy service.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com