Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Efficient, Easy to Understand, Excellent
on January 24, 2026
Posted by: BaDingle
from Conway, AR
I've been using Turbo Tax for over 20 years and it has always been easy but it seems every year it gets easier. This year I did my taxes in under an hour and a half and that is with going to get all the digital forms needed by them. Really great way to do taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and intutive!
on January 24, 2026
Posted by: Flavielovescake
from Connecticut
Very easy to use and intuitive the name says it all!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well
on January 24, 2026
Posted by: RADDED
from Kansas
Simple to navigate. Easy to file and can be done on my schedule without having to go elsewhere.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TOO INTRICATE!
on January 24, 2026
Posted by: MARRMATTT
from Texas
First time using Intuit/TTax ONLINE. The walk-through version (download or disk) was SUPERIOR to this. There are not enough HELP and tools to answer my questions.
AND - I had to google many questions - again, find that crowd-sourcing answers from citizens is all I get. IF I wanted your help I would have to pay for it!
You must be making LOTS of money ......
Respectfully written.
AND - I had to google many questions - again, find that crowd-sourcing answers from citizens is all I get. IF I wanted your help I would have to pay for it!
You must be making LOTS of money ......
Respectfully written.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
reliable
on January 24, 2026
Posted by: ian2o8
from Idaho
turbo tax is always fast and reliable. user friendly and consistant
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax got cho BACK!
on January 24, 2026
Posted by: barracuda92
from Virginia
So fast and easy. Year after year, I am thankful for TurboTax having my back. Automatically uploads my w-2 because I used it the previous year and still have the same job which makes filing SO much easier for me and less wait time. User friendly for SURE. Thank you TurboTax. You certainly get the job done and done right. My taxes are filed and that weight is now off my shoulders thanks to TurboTax, literally EVERY. YEAR.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbotax
on January 24, 2026
Posted by: ChrisLorgar
from NC
The process was easy and helped me to get things done
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect
on January 24, 2026
Posted by: Turbo taxer11111
from Texas
Turbo Tax is Quick and easy, not to mention very simple!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com