Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awsome
on January 24, 2026
Posted by: timmod47
from ca
very good i like how easy it was, i will continue to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on January 24, 2026
Posted by: greggfletch1
from WA
I Have used Turbo Tax for 15 years. Very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peezy!
on January 24, 2026
Posted by: Eezy Peezy
from TN
Super easy to use! Super easy to use! Super easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
review
on January 24, 2026
Posted by: AKepley2025
from North Carolina
Easy to use and tips are always helpful. I have used turbo tax for years and recommend it to all our friends and family.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on January 24, 2026
Posted by: TimP5572
from 5572 South 449th West Avenue
It is easy to use, fast guidance ,accurate, great features
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Accurate
on January 24, 2026
Posted by: slsososls
from Nebraska
always fast and accurate. I've used it for years with no issues
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too Easy
on January 24, 2026
Posted by: SumNP
from Louisiana
I would rate TurboTax four stars due to its remarkably straightforward process, which makes tax filing much easier than I anticipated. However, the noticeable increase in price this year prevents me from giving it a perfect five-star rating. While I genuinely appreciate the efficiency and convenience of this product, the cost feels a bit steep, especially considering that I primarily use it to access and store my previous information. Despite the pricing concerns, I still find value in TurboTax and plan to use it again for my taxes next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbotax
on January 24, 2026
Posted by: Anonymous
from Lowell, IN
Easy to use, walks you through the process very detailed.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com