Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easiest tax service
on January 24, 2026
Posted by: Drew07
from Arkansas
One of the easiest tax services to use. Will continue using it year after year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and accurate
on January 24, 2026
Posted by: NickD1979
from 1383 Route 123 N
Fast and easy as always! Done within minutes and very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 24, 2026
Posted by: Kristalee143
from Pa
Easy to use. Very convenient, better then to a tax place
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 24, 2026
Posted by: Mavis D
from MO
Easy to navigate, Will definitely use turbo tax again in the future
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on January 24, 2026
Posted by: PhilG78
from TEXAS
The price is too expensive for someone who has consistently filed with turbotax over 10 years. There should be some type of discount for longevity.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on January 24, 2026
Posted by: good1234566
from north carolina
good to go easy affordable pay now or later. need to be patient
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on January 24, 2026
Posted by: Zadok1022
from Illinois
Its easy to use and I will be using turbo tax for years to come
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Took a while but was worth it, Thanx
on January 24, 2026
Posted by: cloudieloc
from Nebraska
I found this program to run longer than expected, however I am getting back more refund than I thought I would. This program looked for all possible credits for me and I appreciated that.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com