Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love turboTax
on January 24, 2026
Posted by: towne69
from NY
I've been using turbox tax for several years with no issues
or problems. I love that it walks you through the whole process step by step.
or problems. I love that it walks you through the whole process step by step.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing and very helpful
on January 24, 2026
Posted by: HunniB38
from Maryland
Very helpful, easy process every step of way definitely would recommend using
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using Turbo tax.
on January 24, 2026
Posted by: Height
from Richmond, VA
Very user-friendly. It is a great site to complete annual taxes.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on January 24, 2026
Posted by: Hayes25
from Texas
They did good good deed awesome we were happy with our outcome of it
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we're committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on January 24, 2026
Posted by: DDRick80
from Georgia
TurboTax was fast, easy, accurate, and explained everything very well! It gives confidence in filing return correctly!
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy
on January 24, 2026
Posted by: JTharp2689
from Florida
It was quick and easy to use and follow
Used it last year as well
Used it last year as well
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
too expensive
on January 24, 2026
Posted by: Lous78
from pennsyvania
too expensive compared to other software: the software makes it impossible to choose cheaper opetion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax amazing
on January 24, 2026
Posted by: jimmyjamesh
from iowa
always a positive experience software is always on top of everything
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com