Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
awesome
on April 13, 2026
Posted by: Battlelax
from Florida
Thanks for turbo tax and credit karma..........................
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax was great
on April 13, 2026
Posted by: angry smurf
from delaware
Turbo tax was very informated and helpfull with the process
Response from turbotax.intuit.comBy TurboTax Care Team, April 14, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees to high
on April 13, 2026
Posted by: got duped
from Oh
At first I thought it was easy...but after seeing the fees. I should of just dropped it off to tax preparer paid the $75 & be done with it. WOULD OF SAVED $100 & AN HOUR OF MY TIME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bait and switch
on April 13, 2026
Posted by: Baitswitch17
from TN
Scam people into thinking that it's free, then charge at the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax time
on April 13, 2026
Posted by: Nicknamebs
from 2465 mary Beth court
It was easy and fast no problem doing it I'll use it again
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not great
on April 13, 2026
Posted by: taxes222222
from new jersey
the process was long and not helpful. it cost me most of my return to use this site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax is a poor attempt at stealing your money
on April 13, 2026
Posted by: scambotax
from woodbridge, va
quit it with the ads i dont want to give you my money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Returning customer
on April 13, 2026
Posted by: LynnAnnH
from Pennsylvania
This is my 4th year with Turbo Tax. Gave me confidence in the accuracy of my results with just enough guidance and verification steps. Plus it costs less than many other filing options.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com