Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy way to file
on January 24, 2026
Posted by: Sommer88
from Fl
Simplified easy way to file no fees unless you want to direct deposited to your bank otherwise no fees
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but let's tone down the fees
on January 24, 2026
Posted by: Caleb000000
from Oklahoma
I like all the services. I would have given 5 stars except for them to direct deposit it in your account is a $35 fee unless you sign up for their bank account.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy
on January 24, 2026
Posted by: Nanny f
from RI
Very easy and very convenient. I’ll doing it again next year also
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy
on January 24, 2026
Posted by: BobKeck
from AZ
It was fast and easy. It makes a painful task easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
it was terrible
on January 24, 2026
Posted by: sid73plus
from Texas
it was terrible for a simple return they charged me $148
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful tool!
on January 24, 2026
Posted by: Dan 2025
from oklahoma
The downloads were a bit difficult Information was not pulling from my accounts. I was taking pictures, emailing, saving, etc..
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome site
on January 24, 2026
Posted by: sparky boy
from michigan
excellent site would use again would recomend to family
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 24, 2026
Posted by: Johan85
from Texas
Very easy to use and understand. Plus, helpful tips and advice
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com