Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,468 Reviews)
Open Ratings Snapshot
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Quick and Easy!
on January 24, 2026
Posted by: jessj98
from Virginia
It is always very quick and clear to tell me what I need to do and how to do it. I appreciate the efficiency every year.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Happy Camper
on January 24, 2026
Posted by: Jim M 17
from California
I've been using turbo tax for many years and I really appreciate that I don't have to keep up with all the IRS changes because Turbo tax does it for me. The process is simple, accurate and inexpensive!
Especially this year with all the Trump Changes.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome!
on January 24, 2026
Posted by: Ware4
from Virginia
Turbotax is so easy to use. It offers guidance every step of the way so that you dont feel lost.
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome
on January 24, 2026
Posted by: Emma2026
from New York, Ny
Was able to file my taxes easier than i thought i highly recommend anyone to use turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax is awesome
on January 24, 2026
Posted by: Shinka shink
from Massachusetts
Great and always a smooth experience I never get confused or frustrated
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
A RIPOFF!
on January 24, 2026
Posted by: john 420420420
from wis
it says its free, ITS NOT! LIARS!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBO TAX IS GREAT
on January 24, 2026
Posted by: HANNAH2121
from PENNSYLVANIA
IT WAS GREAT VERY EASY TO USE VERY SELF EXPLANATORY
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 24, 2026
Posted by: Keats23
from GA
Easy and simple they walk you through every step of the way
Response from turbotax.intuit.comBy TurboTax Care Team, March 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
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