Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Scammy Tactics
on January 24, 2026
Posted by: Samantha49
from Delaware
They consistently push you to add extra services for extra fees. They make it difficult to decline these by hiding them behind small drop-down menus with no text indicating that. The option to say no to these things needs to be more visibly available. Especially at the end with the 5-day speed-up return. It took me a while to learn how to say no and have it delivered to my bank account normally.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on January 24, 2026
Posted by: Ryder2018
from Cincinnati ohio
It was very easy To use and very helpful with the easy steps
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on January 24, 2026
Posted by: JRC25
from IL
Software is very user friendly and provides excellent guidance throughout the filing process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Filing
on January 24, 2026
Posted by: Fjsleht
from Texas,TX
Easy to use and straight forward . I was able to file without assitance
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS EXTREMELY USER FRIENDLY
on January 24, 2026
Posted by: 1CALN
from ARIZONA
I HAVE USED TURBO TAX FOR QUITE A FEW YEARS. I AM VERY HAPPY WITH THE EASE OF IT. AS WELL AS THE CONVENIENCE.
EXTREMELY USER FRIENDLY.
EXTREMELY USER FRIENDLY.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on January 24, 2026
Posted by: Debbie1993
from Texas
Easy to use and very helpful. would highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
this was easy and fast
on January 24, 2026
Posted by: brouke91
from Michigan
It's was easy to do on your own it was fast and they helped me get the most out of my return
Response from turbotax.intuit.comBy TurboTax Care Team, February 19, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on January 24, 2026
Posted by: Betsyn
from California
Helpful, easy to use and provided clear information and instructions.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com