Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
you suck
on January 24, 2026
Posted by: Anonymous
from your mom
this experience made me want to jump off of a bridge. ive filed with you for 4 years and you cant retain my stuff?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
EXPENSIVE to do your own taxes
on January 24, 2026
Posted by: Syl in new mexico
from New Mexico
getting expensive to do my owe taxes BOOO! its not fair , what happen to being free. it get more and more expensive each year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on January 24, 2026
Posted by: wvumark
from TN
I've used turbo tax for years and as always it delivers!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 24, 2026
Posted by: Tambone7
from TN
Convenient and simple thanks for being here for me
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax online
on January 24, 2026
Posted by: Rockyjs01
from Florida
I have used turbo tax for years. have always used the desk top version until this year. I found this version a little more difficult to use, however A phone call I received back from one of your staff helped me with one area I was having a problem with. She was very helpful and patient with me. I thank her very much.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thankful
on January 24, 2026
Posted by: jpeak23
from ohio
The process was quick, smooth, and I can get back to spending time with my family.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the BEST!!!
on January 24, 2026
Posted by: JacksonFAV
from SC
I have been using turbo tax for years. it makes simple tax filing easy and relatable. there are help tips that explain in layman's terms how certain numbers were provided. i will always use turbo tax. they're a very dependable source. I've never had any issues with preparing my returns nor receiving my refund since I've been using them.
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Made Filing Easy!
on January 24, 2026
Posted by: TaxWizard34
from California
I had a great experience using TurboTax! It took me just 34 minutes to complete my taxes, and the interface was user-friendly. The guidance provided was clear and accurate, making the process smooth. I highly recommend it for anyone looking to file efficiently!
Response from turbotax.intuit.comBy TurboTax Care Team, March 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com