Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Super easy to use!
on January 24, 2026
Posted by: Kait4897
from Illinois
Very easy and user friendly for anyone who has never filed taxes before.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eezy Peezy!
on January 24, 2026
Posted by: itsmetheta
from Texas
Fast, easy, accurate, and convenient. I highly recommend this product!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cats
on January 24, 2026
Posted by: Briantimmy
from 12704 College Hill Dr
Great service Great service easy access efficient Easy time logging in
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Annoying to Use
on January 24, 2026
Posted by: User1893189
from New Jersey
It's accurate and reliable. But the amount of unnecessary, annoying prompts and pop-ups are out of control. Every 5 seconds, there's some ridiculous prompt - Keep going! We'll check for more savings! You're doing great! Do you want to review us? Do you want this product, that product, and the other product? It's so annoying and unnecessarily time consuming. Just let me file my taxes and leave me alone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on January 24, 2026
Posted by: Nanamelanie7
from Mississippi Ms
was a great experience using this,will use turbro tax next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on January 24, 2026
Posted by: ricky5012
from West Virginia
Easy to use... I will recommend to friends... Have a blessed day
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 24, 2026
Posted by: Jenny taxes
from Maryland, MD
So easy to do and only took about 30 minutes to complete
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
turbotax
on January 24, 2026
Posted by: liv08
from Paragould Ar
usually dont have problems with turbo tax at all! this year I did but any other time ive filed with them no issue
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com