Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
fee's
on January 24, 2026
Posted by: dreampod5
from fl
the product is good. however the fees are pretty expensive. And i feel getting charged twice is not right.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly
on January 24, 2026
Posted by: jimmy john173199
from KY
Easy to use. User friendly. Highly recommended for anyone wanting to file their own taxes hassle free.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Additional fees
on January 24, 2026
Posted by: CKB1971
from Virginia
Annoyed that the further you get time invested into doing your taxes that more and more fees get added in until your pretty much done. Then there’s no point but to just submit and get taken advantage of because the task is already done. Kind of highway robbery.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Quick and Easy
on January 24, 2026
Posted by: Sivley
from Alabama
User friendly. Very detailed. Explains everything in great detail.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Irritating
on January 24, 2026
Posted by: Trish202
from Texas
Basically forced me to upgrade to deluxe, which is pretty much the same thing as doing it yourself but for $50.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Satisfied
on January 24, 2026
Posted by: Marsha224
from NY
Turbo tax was simple to use and I completed my tax return in under an hour , filing and all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect option for easy taxes
on January 24, 2026
Posted by: Ajk870
from Ar
It was easy and fast! A ton of guidance with accuracy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TURBO TAX
on January 24, 2026
Posted by: KAYLAS DAD
from TX
VERY USEFUL WITH HELPING AND ALLOWING TO GO BACK AND CORRECT.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com