Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
a bit frustrating
on January 24, 2026
Posted by: CW18
from Mn
I really love using TurboTax to do my taxes, but I don’t appreciate that it wasn’t free this year. I have been filing my taxes with turbotax since 2018 and have alwasy clicked on the “do it myself” option and this year it was no longer free. A bit upsetting.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
quick and easy
on January 24, 2026
Posted by: Durhamdave
from NC
the fees for being a free tax return service are almost half or more of a regular tax prep place. when my tax return is as simple as it was, it should not be $166 of a $823 tax return. ;)
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
cost to much
on January 24, 2026
Posted by: stinkypete1
from 1425 W FOREST HILL DR
Good product but should be half the cost to file ,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
poor service
on January 24, 2026
Posted by: sdjfhskdjhfskjdhfkshdkjf
from wi
The fact that you now make me pay to deposit to my own account is the final straw. I will never use turbo tax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Trash
on January 24, 2026
Posted by: NVRAGAIN123
from California
Intrusive, hidden fees every other page, fees to file, fees to get direct deposits, fees to use refund instead of CC. Constantly says doesn't sell personal information then last page is we are going to share all you personal information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 24, 2026
Posted by: bre2218
from AZ
easy to use and quick stress-free filing, I recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good
on January 24, 2026
Posted by: m00n33
from CO
We have been using Turbo Tax for many years. Its is very user friendly and easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, February 20, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo sucks
on January 24, 2026
Posted by: Neen12
from IL
charging to file taxes is annoying We already pay a bunch
Written by a customer while visiting turbotax.intuit.com