Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is easy to use and a great tool.
on January 24, 2026
Posted by: Iatesta
from Maine
Easy to use. Guidance is great. Can't miss a deduction with all the prompts!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbotax was good
on January 24, 2026
Posted by: NJohn0915
from murfreesboro ,tn
it took me a minute to file but it went good and I got them all done.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yes
on January 24, 2026
Posted by: george8888888
from florida
awesome this is great, needs too many letters for response.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
fees, fees, fees
on January 24, 2026
Posted by: hoopez
from california
turbo tax is now looking for more reasons to charge more fees. Ive never paid a fee to get my return payment electronically. and added more fees on a form I did NOT have. will look for other ways to file my return next year, thanks. And on top of that another charge just to use my refund to pay for the additional charges.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 24, 2026
Posted by: MissyFoo
from Texas
My experience with Turbo Tax is great. I've used it for several years and have never experienced any problem. Very easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
gOOD
on January 24, 2026
Posted by: 420HERE
from 605 North Garfield Avenue
GREAT ILL USE AGAIN NEXT YEAR LIKE I HAVE DONE EVERYOTHER
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY TO USE SOFTWARE
on January 24, 2026
Posted by: simonspeedy
from ohio
COVERS ALL THE BASES. SIMPLE TO FOLLOW. SOMETIMES TOO SIMPLISTIC.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I wasn't given to option to request a loan
on January 24, 2026
Posted by: Anonymous
from 622 N Colonia De Los Cedros
I wasn't given the option to apply for a advancement
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com