Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
great
on January 24, 2026
Posted by: herby11
from indiana
easy to use and understand. will use again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on January 24, 2026
Posted by: Plittleone
from Ohio
Easy to understand and follow along, made it easy to file
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient, Resourceful, and very explanatory.
on January 24, 2026
Posted by: Mojaa
from Texas
Every year I use Turbo Tax to do my taxes and to help my sister and friends with theirs. It's very easy, super convenient even when you have to keep logging off and coming back- the interface and accuracy features keep data from being lost. There is both standard search guidance and options for professionals. The compatibility with W-2 imports makes uploading and verifying incredibly helpful in both saving time and stress at retyping numbers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
na
on January 24, 2026
Posted by: dcolyer
from ohio
I was able to complete my taxes with ease thanks to this website.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 24, 2026
Posted by: Trauma22
from TN
Easy to use, step by step guidance! cheaper then going to a CPA. Switched a few years ago, and saves time and money.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on January 24, 2026
Posted by: LIN1977
from WA
TURBO TAX IS VERY EASY TO USE. I USE THEM EVERY YEAR I DO MY TAXES IT IS GREAT
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy
on January 24, 2026
Posted by: Kamat19
from Texas
This was super easy I was able to upload all forms and walked me through everything!
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy!
on January 24, 2026
Posted by: livxdior
from Maryland
Turbo Tax is so easy! It was quick and easy for anyone who is filing their taxes for the first time
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com