Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,468 Reviews)
Rating breakdown 87,468 reviews
5 Stars
64,951
4 Stars
9,631
3 Stars
4,259
2 Stars
2,724
1 Star
5,903
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Thank God for Turbo Tax
on January 24, 2026
Posted by: Momma Dory
from indiana
love how everything was easy and how they explain everything with each step
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unbelievable charges
on January 24, 2026
Posted by: Fabian13
from CA
Why do I have to pay for a service that I had to do on my own. Two different payments for TurboTax that I had to do?!?!?!?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on January 24, 2026
Posted by: kirkster248
from IL
So easy to use and understand. Helps along the way and love that it checks for accuracy of information and return amount.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on January 24, 2026
Posted by: YazidB
from Newark,NJ
I use this every year!!! Not really a fan of the review portion though.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Harder this year
on January 24, 2026
Posted by: April620
from NY
I skipped one year and I had to add way more info than usual
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Fast and easy
on January 24, 2026
Posted by: SpdyG
from CALIFORNIA
Always love using TT. So easy to use. They walk you through everything and I always get the best return possible. Especially love that it's free for Military.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo all the way
on January 24, 2026
Posted by: laken93
from tn
was a great experience and always makes it so easy to do my taxes and break everything down for me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on January 24, 2026
Posted by: Callicoat04
from OH
Turbo Tax is easy to use, however it's getting too expensive.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com