Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,464 Reviews)
Rating breakdown 87,464 reviews
5 Stars
64,949
4 Stars
9,630
3 Stars
4,259
2 Stars
2,724
1 Star
5,902
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent Product
on January 24, 2026
Posted by: Minuteman II
from GA
Very easy to use. Filing was quick and accurate. Excellent product.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Did not like all the fees needed to file
on January 24, 2026
Posted by: IT IS ALL DONE
from Ohio
I'm just glad I'm done with my tax return for 2025.
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Customer
on January 24, 2026
Posted by: MAGA2028
from Indiana
Love using this software every year. Fast and accurate
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TURBOTAX EASY TO USE
on January 24, 2026
Posted by: MRJh
from NORTH CAROLINA
I BELIEVE YOUR PRICES ARE VERY HIGH FOR ME TO BE DOING THIS MYSELF, I NEVER QUALIFY FOR THE FREE ADITION AND I THINK THIS IS JUCT TO HIGH OF PRICE, HOW EVER THE SOFTWARE IS VERY ESY TO USE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome
on January 24, 2026
Posted by: Brian0426
from TX
Turbo Tax made filing my taxes a breeze. I love the way they guide you through the process
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 24, 2026
Posted by: Rj 72
from North Carolina
Was awesome to say the least everything was on point
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I had a great experience!
on January 24, 2026
Posted by: Ni1Ni
from MD
It was very easy to navigate the site. They explained everything very well. There was little to be confused on which I really appreciated because I was nervous about filing my taxes by myself.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 17, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Crooks
on January 24, 2026
Posted by: Pragan87
from New York
I have to pay a ridiculous amount whilst new filers get to do it for free. That’s ludicrous.
Written by a customer while visiting turbotax.intuit.com